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SPA POLICIES |
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Appointments
Please arrive at least 15 minutes prior to your scheduled appointment to give you ample time to get settled in and relax.
Cancellation Policy
Your appointment is reserved exclusively for you. In the event that you need to cancel, we ask that you kindly notify us at least 24 hours prior to your scheduled appointment. We reserve the right to charge 50% of total services scheduled if the cancellation is not made 24 hours in advance. A no show may result in a full billing of your scheduled services.
Gratuities
In appreciation to our staff for exceptional service, gratuities may be given at your discretion.
Gift Certificates
Gift Certificates are available for that special someone. You may call us, e-mail us or purchase one in the spa.
Payment
We accept most major credit cards and Procerus MedSpa Gift Cerificates.
Valuables
For the safety of your personal valuables, we advise you to please leave them at home.
Special Policies
For the safety and comfort of your child and our guest, children are not permitted in the spa unless having services. Spa services are available for children 12 years of age and older.
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